Microsoft Fabric / OneLake

ConnectingServer-side credentialsData platform

DialSplice exports content-free facts — call aggregates, work-state transitions, appointment outcomes, analytics — into Microsoft Fabric / OneLake, under your governance.

01What the splice does

Content-free facts, delivered to Microsoft Fabric / OneLake.

Content-free facts

Aggregates, transitions, and outcomes; never identity, message bodies, or recordings.

Governed and journaled

Every export batch is a ledger event with a hash; a failed batch is held for reconciliation, not silently retried.

Analytics source of truth

The same rows behind speed to lead and show rate land in Microsoft Fabric / OneLake for your own models.

Versioned mapping

The export schema is part of the location configuration: approved, activated, reversible.

Connecting now at Options Wellness. Ask us where it stands in the demo.

02How it connects

Reads, writes, and never returns.

We read
  • Connection health and schema version only
We write
  • Call aggregates per location and view
  • Work-state transitions with timestamps
  • Appointment outcomes: kept, cancelled, no-show
  • Analytics facts: speed to lead, connection, schedule, show rate
  • Export batch manifests with hashes
We never return
  • Contact identity
  • Message bodies or recordings
  • Provider tokens
  • Anything outside the allowlisted attributes

Credentials never reach the browser

Provider tokens live server-side; the agent's browser only ever sees a work item.

Scope on every request

Organization and location travel with each call to the connector; an unknown scope fails closed.

Idempotent, journaled, reconciled

Every effect is journaled once; an ambiguous outcome enters reconciliation instead of a retry.

03Common stacks

What Microsoft Fabric / OneLake is usually spliced with.

One connector per category. These are the systems we most often see beside Microsoft Fabric / OneLake; any of them can be swapped for the one you run.

05Questions

Microsoft Fabric / OneLake and DialSplice.

Who it is for, and what to ask before the demo.

Does DialSplice replace Microsoft Fabric / OneLake?

No. Microsoft Fabric / OneLake stays your data platform, under your governance. DialSplice adds the queue, the contactability preflight, and the audit ledger on top, and hands work back to Microsoft Fabric / OneLake where it belongs.

What does DialSplice store from Microsoft Fabric / OneLake?

Work items, scope, timestamps, dispositions, event hashes, and operational telemetry. Identity is read from Microsoft Fabric / OneLake under your scopes and is not copied into the ledger.

Is the Microsoft Fabric / OneLake connector available today?

It is connecting now at our first deployment; we will share status in the demo.

Where do the Microsoft Fabric / OneLake credentials live?

Server-side, always. The agent's browser only receives a work item; provider tokens never reach it, and every request carries organization and location scope.

06Book a demo

See Microsoft Fabric / OneLake spliced in.

Bring the rest of your stack; we will show you the workspace with every system named.