Roles
For data inside the service, your organization is the controller and DialSplice is the processor. For data collected on this website, DialSplice is the controller.
Legal bases
We process service data under your instructions and our agreement, and website data under legitimate interest or your consent, as described in the Privacy Policy.
Data processing agreement
A DPA with standard contractual clauses is available for customers who need one; ask through the contact page.
Data subject rights
Requests to access, correct, or delete personal data are routed to your organization where DialSplice is a processor and handled directly where it is the controller.
International transfers
Where data crosses borders we rely on standard contractual clauses and equivalent safeguards.
Data minimisation
The service is content-minimal by design: notifications carry no identity, the ledger stores events and hashes, and the telephony adapter returns no recordings or message bodies.