Your agents. Their systems. One scoped workspace.
Businesses that run calls for clinics, lenders, or another regulated niche: DialSplice splices into each client's telephony, CRM, and system of record under that client's scope, so your team works one queue without living in a dozen logins.
Twelve client logins, one agent.
Context switching is the error rate.
An agent moving between client systems all day books the right contact in the wrong system, or the wrong contact in the right one.
Consent rules differ per client.
A callback window that is fine for one client is a violation for another. Nobody can hold twelve rule sets in their head.
Reporting is a spreadsheet.
Clients ask for speed to lead and show rate. You rebuild both from exports every month, and the numbers get argued about.
One scope per client. One desk for you.
Each client keeps its own stack; your agents get one queue, one preflight, and one ledger per client.
One scope per client
Organization and location scope on every request. An agent working one client's queue cannot read another's contact; an ambiguous scope fails closed.
Their stack, not yours
Each client keeps its telephony, CRM, and system of record. You splice in; nothing migrates, and the client's records stay the client's.
Policy per client, per channel
Consent, quiet hours, attempt caps, and holidays are configured per client and re-validated at execution time.
Queues per client, views per campaign
Power Hour, Callbacks, Inbound, and Coverage inside each client scope; managers see coverage across all of them.
A ledger you can hand over
Every action is hash-chained per client. Export a content-limited CSV when the client asks what happened.
Client reporting from analytics
Speed to lead, connection rate, schedule rate, and show rate per client and per agent, from the ledger rather than a rebuilt spreadsheet.
See your clients, spliced.
Bring two client stacks; we'll show you the same agent moving between them without a second login.