Blog
Notes from the splice.
Short, specific writing on callbacks, consent, ledgers, and the systems between them.
Operations Why the callback is the unit of trust A callback is a promise with a timestamp. How we made it a first-class work item with an owner and a clock. Read Compliance What a hash-chained audit ledger actually proves And what it does not. A plain-language walk through the chain for the person who has to sign off. Read Integrations Splicing a CRM and an EHR without double booking Identity resolution first, then the write, then the CRM update from the same event. Read Operations Speed to lead is a routing problem The first attempt is late because nobody owns it, not because agents are slow. Read Compliance Consent is a runtime check, not a field Quiet hours, attempt caps, and channel blocks have to be evaluated at the moment of the touch. Read Product Bring your own telephony, on purpose Why DialSplice does not dial, record, or transcribe, and what that buys a regulated team. Read
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