Priced per organization. Scoped to your stack.
One platform fee based on seats and the systems we splice in, plus a one-time onboarding engagement. We quote it in the demo, in writing, before you commit.
Two lines on the quote.
Platform
Includes all five surfaces, every supported connector, analytics, the audit ledger, support, and ongoing maintenance — modifications, updates, troubleshooting, and repaired connections. Sized by seats and the systems we splice in.
Onboarding
Discovery, connector build, configuration, sandbox review, activation.
Additional connectors
Quoted when a system isn't on the supported list.
Six steps, then we stay.
Discovery to live rollout is a fixed sequence with a written quote at step two. After go-live, maintenance is part of the platform fee, not a change order.
We inventory your systems, locations, roles, and consent rules, and confirm which connectors exist today and which we would build.
A written inventory and a connector plan.
API access and one operations owner.
Scope and price in writing: the platform fee, the onboarding engagement, and any additional connectors.
A fixed quote before any work starts.
A yes, a no, or questions.
Pipelines into your telephony, CRM, and system of record; location, role, consent, and disposition configuration, versioned from the first revision.
Your splice, running in a synthetic sandbox.
A review at each configuration revision.
Your team works the sandbox with synthetic contacts; we fix what they find before any live data is touched.
Readiness checks passed, configuration approved.
A few agents and a manager for the beta.
Location by location. Agents learn the queue, managers learn the desk, and your compliance lead sees the ledger.
Live locations, trained teams, rollback ready.
Time for training sessions.
Modifications, updates, troubleshooting, and repaired connections are covered by the platform fee. A major connector change or a completely new integration is quoted separately, in writing, before work starts.
A layer that keeps working as your stack changes.
Tell us what changed.
In every plan.
About the number.
Get the number in writing.
Bring your seat count and the names of your phone system, CRM, and system of record. The quote follows the demo.